The best insurance solutions for RHA Members
Working in Partnership with the Road Haulage Association to Deliver Exceptional Insurance & Risk Management Services to Members. We are proud of partnership with the Road Haulage Association and are passionate about providing the very best insurance solutions and services to Members of the RHA.
Based in Billericay, with satellite offices around the UK, we are team of insurance professionals with an expert knowledge of the risks associated with the Haulage sector.
We appreciate that every organisation is unique and that an ‘off the shelf’ product often isn’t appropriate. We therefore take our time to understand your business in real detail.
Once we’re satisfied we have the full picture, we’ll work with you to design your insurance programme; one which is tailored specifically to suit your individual needs.
We promise that as part of this process we will match your very specific and unique requirements to the most appropriate insurers available, obtaining effective cover for you, at the most economical price we can.
RHA Insurance Services and The Benefact Group
We are proud to be part of the Benefact Group – a charity owned, international family of financial services companies that give all available profits to charity and good causes. We’re built on the idea that better business, can better lives. Each business in our group is a specialist in its field. We’re united by a shared ambition to have a lasting positive impact on the communities we support, which has made us the third largest corporate donor in the UK1.
Proudly part of the Benefact Group – specialist financial services companies built to make a difference
*Directory of Social Change – The Guide to UK Company Giving 2023/24 (dsc.org.uk)
The RHAIS Philosophy
Our Philosophy is the foundation of how we conduct ourselves, defining who we are and how we do business:
Excellence
We aim to deliver excellence and nothing less will suffice, continuously evaluating and improving our capabilities to exceed expectations. We take pride in what we do and we are intensely focused on our clients’ needs, dedicated always to going above and beyond.
Expertise
Fundamental and vital to the delivery of high quality advice and service to our clients, we set intentional plans to ensure our team are highly trained and have a deep understanding of not only insurance, but of each industry we focus in.
Teamwork
We achieve more when we work together. We enthusiastically challenge each other with growth and learning, encouraging the very best of our colleagues through openness, empathy and respect.
Trust & Integrity
We are dependable, reliable and responsible. We are honest and grounded; our clients can trust us to undertake work diligently, behaving ethically and doing the right thing for them, each and every time.
OUR TEAM
Benn Houghton
Managing Director
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Benn has 17 years’ experience in the insurance industry, most of his time has been spent specialising in wheels-based sectors. Benn leads the team at RHAIS and is responsible for the delivery of our proposition and for ensuring success for both internal and external shareholders, including the RHA and its Membership.
Benn’s speciality focuses on tankers, hazardous goods, larger fleets and complex risks. In his spare time Benn can be found on the football pitch or hiking in the Peak District.
Darren Bird
Client Director
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Darren has over 30 years of experience in the insurance industry and is our in-house expert and technical lead for the RHAIS Waste Division. Darren holds responsibility for our larger waste & recycling clients, as well as key Haulage accounts; whilst ensuring that the highest standards of day-to-day service and claims standards are delivered.
James Blea
Client Director
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James has been with the business for almost 5 years, bringing over 15 years of insurance experience to the team, with a speciality in waste & recycling, as well as haulage and warehousing risks. James works alongside Darren within our RHAIS Waste Division and is the RHAIS representative for the West.
In his spare time, James enjoys holidaying in Spain, is a keen golfer and can also be found wearing matching outfits with Darren at most work events.
Liam Chatfield
Senior Client Executive
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Liam is our Senior Client Executive and brings with him a wealth of experience after 10 years of insuring the haulage industry. Having supported a wide range of businesses over the years, he feels that “it’s not just about price, although that is certainly an important factor. I like to demonstrate our value, by getting to the heart of my client’s issues. Whilst every client is different, chances are I have come across similar situations before.
Ryan Warfield
Senior Client Executive
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Ryan has over 10 years’ experience in insurance, with expertise in all elements of haulage risks, and is one of our lead experts within the complex Liability and Financial Lines policies.
Being our only executive based in the South West, Ryan looks after a significant client base and prides himself on delivering the best-in-class for service standards.
In his spare time Ryan is an avid golfer and enjoys travelling with his partner.
Sam English
Key Accounts Manager
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Sam has been with the business for 16 years and in total offers over 30 years’ experience working within the insurance industry.
Sam works alongside the Client Directors and Sales Executives on larger waste & recycling clients, as well as Haulage accounts whilst ensuring that the highest standard of service is given.
In her spare time she enjoys spending time with her Grandchildren and her husband of 34 years.
Derry Daly
Senior Claims Advisor
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Derry has been with the company for over 17 years and is a client claims adviser having obtained comprehensive experience of all insurance covers from Motor Fleet, Material Damage, Liability,
Plant Machinery, Goods In Transit and Professional Indemnity claims. Derry aims to provide clients with lifetime value for all their insurance needs by being dedicated to customer service and striving to develop long-term relationships with clients whilst keeping their best interests at heart.
Derry has developed excellent professional relationships with our larger clients especially in the Waste & Recycling sector. Derry also works along with the claims staff of various insurers with the goal of securing the best possible outcome for clients.
In his spare time Derry enjoys reading, having a keen interest in history and in travelling with his family and friends around the UK and to the various UK Museums and historical sites. He intends to pursue a degree after reaching his retirement.
Darren Cordery
Senior Claims Handler
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Darren has over 20 years insurance claims experience from working for independent brokers to multinational insurance companies. Within the claims team Darren manages the RHA Insurance Services Clients and provides the vital link between the client and the insurance company.
In his spare time Darren likes to attend a variety of sporting events with friends and family.
Michelle Hicklin
Claims Advisor
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Michelle has over 15 years of experience within the insurance Industry and has specialised in outwards reinsurance claim recoveries. Michelle has been with the business for 2 years and works in the claims department ensuing that our clients’ needs are met and claims are dealt with in a professional and timely manner.
In her spare time, she loves socialising and spending time with her husband, two kids and dog Elsie.
Specialist Haulage Insurance Products
Motor Fleet & Truck Insurance
Commercial Combined Insurance
Goods in Transit Insurance
Haulage Liability Insurance
Property & Business Interruption
Haulier's GAP Insurance
Cyber & Data Liability
Directors & Officers Insurance
Business Travel & Accident
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