We’ve designed our proposition to expand beyond insurance products, creating significant value by combining expertise and experience with a unique client-focused approach to claims handling & risk management.

Our in-house claims team will hold your hand from the first notification through to final settlement, offering enhanced services as standard to all RHAIS clients.

We work with you on your risk management by assisting in the assessment, creation and implementation of systems & processes to drive down claims frequency and costs.

Our Claims Promise

  • 100 years of combined claims handling experience within our dedicated team of haulage experts
  • Continuous investment in our team’s development and haulage specific training sessions with industry partners
  • Unrivalled experience & technical expertise in handling claims in the haulage sector
  • We understand your business and we use our experience to steer you through the challenges

Claims can cause concern, stress and potential financial difficulty; we understand this deeply. We are here to listen to you, to understand your experience and find a resolution.

We have strict internal service standards, ensuring we stay intently focused on delivering rapid, effective responses. We provide regular updates to you, keep short diaries and will always keep you informed of progress or next steps in your claim.

We will keep you up to date at all times on the next steps to progress your claim, advise you on potential liability disputes and provide complete visibility and transparency.

Insurance expertise is only a part of the equation, we train all of our People extensively in client service and forensic claims analysis, but we also work with our RHA partners to provide extensive industry based training to our team. Our team are OLAT trained and have extensive expertise in all aspects of the challenges a haulier faces

It’s easy to do things well once; we strive for excellence every single day – nothing less than exceptional service will suffice and we have systems in place to ensure we deliver this standard.

Specialist Haulage Insurance Products

Motor Fleet & Truck Insurance

Commercial Combined Insurance

Goods in Transit Insurance

Haulage Liability Insurance

Property & Business Interruption

Haulier's GAP Insurance

Cyber & Data Liability

Directors & Officers Insurance

Business Travel & Accident


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