As we launch the new RHA Van insurance scheme we wish to take this opportunity just to share a few of our thoughts on how you can improve the performance and profitability of your van fleet and keep your claims and insurance costs down

Your fleet is only as good as the drivers behind it, so managing driver performance is key to
optimising productivity, improving safety and customer retention. Here we explore how you can manage your drivers to gain optimum performance.


Statistics from Aviva show that almost 33% of all fatalities involve the use of a company vehicle and 33% of all large motor vehicle insurance claims involve drivers who have been employed for less than 12 months. That is why it is vital to recruit the right drivers from day one. Hiring competent drivers to represent the face of your company can be a challenge but employing drivers with the right credentials will help protect your company image and reputation. Interviews and practical driving tests help to evaluate their skills, experience and attitude as well as physical ability to do the job.

Risk mitigation

Ensuring your fleet remains safe and compliant is vital. Identify risk factors such as the use of mobiles, alcohol and general health and wellbeing. Have clear policies in place that your drivers understand. A substance abuse program should be included in the business driving policy and highlighted in the recruitment process. Make recruits aware of your company’s strict stance and serious attitude to responsible driving.

Driver fatigue
This can affect even the most experienced of drivers. In the UK, around 20% of all accidents are caused by driver fatigue according to So, it is important that your drivers take regular breaks, have snacks available and keep well hydrated. Listening to music, getting fresh air into the vehicle and chewing gum can also help mitigate tiredness. Find out more information at Global Fleet Champions, a Not-For-Profit organisation set up to prevent crashes caused by vehicles used for work.

Evaluating driver performance

Using telematics technology such as GPS and accelerometers can provide useful information on driver behaviour. These fleet metrics can measure aspects such as speeding, harsh braking, crash incidents and even failing to wear seatbelts. In-cab cameras provide valuable insights into driver performance and can help settle claims should an insurer need evidence.

Technology is a powerful tool and using it can help improve driver performance and behaviour. Drivers are more conscious of their performance knowing they are being monitored, thereby reducing the risk of crashes on roads.

Our small fleet and van team are extremely experienced and happy to discuss with you your firm’s situation and can work with insurers to tailor policies to your needs.

As an RHA member when taking van insurance with RHA Insurance you can benefit from:

  • Dedicated premier client account handler service experience
  • No administration fee’s charged mid-term for policy coverage changes
  • Free motor legal cover for every vehicle insured
  • Exclusive RHA member premium finance offering

So, if you operate a fleet of vans or a small fleet of fewer than 10 trucks please contact the premiere client team on 0330 118 8782 or email us at