"Made my life easier and less stressful"
“I wanted to send you a note as it’s been nearly 10 years since you first approached us regarding our insurances. A lot hashappened in this time and I’m pleased to say you have grown with us and will continue to do so.
Dealing with an Insurance company who actually understands the our industry has made my life easier and less stressful.
Having more vehicles, more staff and a larger wage roll brings about different challenges but we are yet to faze you and yourteam.
The team are a pleasure to deal with and having the claims dealt with in-house means we can concentrate on ‘business asusual’ if there are any problems to deal with. The personal touch is why we chose you in the first place.
If this letter can ever get you in front of another opportunity please use it, I’m also at the end of the phone if needed to be areferee. Thanks again for your continued support.”
"Companies should be using you"
“Thank you for all your help with our recent insurance renewals. Though we’ve been a client for some time I still appreciate the personal touch and how you don’t “hold us to ransom” by doing everything at the last minute.
Looking back over the last year, I realised how many times we have been in contact. Despite this, we are always met with a happy, prompt response. Nothing ever seems too much trouble for you or your team. A real lesson in customer service.
I don’t want you to get a big head, so will end by saying;
Get this letter out to your prospects, if you can deal with the challenges we throw at you then other companies should be using you.
Once more, best wishes to you and the team.”
"Always goes that extra mile for you"
“Benn presents himself as very pleasant and extremely knowledgable young man with a great sense of humour, which makes it very easy to talk with him. Even when explaining complex things, he does it in a way that makes things easy to understand.
He always goes that extra mile for you with a “can do, will do” attitude and always delivers on time.
I look forward to working with Benn for many years to come as I can honestly say that he is truly an asset to his company.”
"Extremely impressed with your highly personalised service "
“I would like to express my sincere thanks for the professional and efficient way in which you have taken over and managed our Company Insurance.
I have been extremely impressed with your highly personalised service which gas enabled uas to achieve the best cover at the most competitive price. Your knowledge of our industry coupled with your experience and relationships within the insurance markets has been of huge benefit to us.
Logistic Freight Services Ltd
"We now have complete faith in our brokers to do the best they can for us"
“We were getting close to our motor fleet renewal date and we were not happy with the offering put forward by our current broker. Our RHA representative, Graham, advised us to have a chat with RHA Insurance Services before making our decision to see if they could assist. On the same day, Benn at RHA Insurances called us and talked through our current situation, what we were hoping to achieve and went into significant detail on our approach to risk management to ensure he could obtain the best terms possible from the market.
Within 24 hours Benn had called me back and advised he had obtained a quotation from an A-Rated insurer which met with our budgeting requirements, and was also 25 % less than our renewal offer from our existing broker. Needless to say we were extremely pleased with the work done by Benn in such a short time, and were delighted that Graham had referred us to the RHA’s insurance partner.
As a result of this, we also asked RHA Insurances to quote on our Goods in Transit, and within a short time, Benn had come back to us with a saving of over 44 % and with excellent coverage…! We have now moved all of our insurances to Benn and the RHA Insurance Services team. We look forward to working together with Benn and the team in the future, and now have complete faith in our brokers to do the best they can for us.
Thank you to the RHA and RHA Insurance Services!!”
"Our insurance costs have reduced following the work by RHA Insurance"
“As Members of the RHA, ARRA Distribution Limited approached RHA Insurance Services for help and support with its fleet insurance policy renewal.
ARRA are delighted to have utilised the expertise of RHA insurance, and with the help guidance and professional advice provided from Kevin Dawes and Danny Griffin, allowed ARRA to make the right choice to insure our fleet with an A Rated insurer providingARRA with a long term tailored fleet insurance product.
The team at RHA insurance listened to our requirements and delivered a product that works for ARRA Distribution Limitedenabling us to work together as a partnership.
RHA Insurance have and continue to work closely with our team on risk management and the engagement by all parties is exactly what we were looking for, The mutual advice given by all parties is of huge benefit to our business.
ARRA Distribution Limited are pleased that our insurance costs have reduced following the work by RHA Insurance and we have a plan in place for them to reduce even further. We look forward to working with them long term and would be happy to recommend them to any RHA member.”
"An insurance broker who actually listens"
“I felt it only right to send you a quick note to say a big thank you for the service we have received from you and the team thus far.
It has been great to work with an insurance broker who actually listens. Having you understand our industry; its positives and its negatives has helped to make our busy lives easier and less stressful.
Everyone I have spoken to within the office is a pleasure to deal with. Knowing that claims will be dealt with in-house should any arise means our team can concentrate on “business as usual.”
The personal touch of service we received makes us so pleased that we chose yourselves in the first place.
Again a big thank you for your continued support.”
Sealand Solutions Ltd
"A pleasure to deal with"
“I just wanted to take this opportunity to say thank you for your friendly, professional service. Even though we have only been with yourselves since June 2019, yourself and the RHA Insurance Team have been a pleasure to deal with. I am extremely satisfied with the fast turnaround and issue of Policy Documents, processing changes etc.
I feel like we now have tailored solutions to fulfil our insurance needs and have confidence in the way our policies will be handled in a “worst case scenario”.
Your knowledge of our industry coupled with your experience and relationships within the insurance markets has been a huge benefit to us.
Dower Transport Ltd
"They saved me an overwhelming £19k"
“ I have just renewed my fleet insurance policy with the RHA’s new Insurance Services and I am over the moon to say that they saved me an overwhelming £19k! I am really pleased I contacted the new provider for a quick and simple comparison quote, it certainly was time well spent! Thank you so much!”
James Jacklin Transport
"We will be working with Benn & the RHA for many years to come"
“I would like to take this opportunity on behalf of Worldwide Express (UK) Ltd, to thank you so much for the support given during our recent Insurance renewals.
Without doubt, it has been something which I have dreaded every year due to long drawn out conversations and notable negativity with our brokers. Despite the company being in a ‘High Risk ‘category due to the nature of our business and mileage covered annually, your
hard work found us policies with Top Rated underwriters, at a significantly reduced rate. Conversations were extremely positive and furthermore there was absolute transparency on Commissions taken.
Vitally, our renewal came at a point during ‘Covid 19’ where costs were particularly sensitive as we entered this unknown period. The professionalism extended was exemplary and we felt extremely supported.
If we this is the kind of service we can expect moving forward, we will be working with Benn & the RHA for many years to come!
Well done team, and a big thank you once again!!”